Get in Touch With Us
Got a question about a listing, spotted something that needs updating, or want to suggest a sweepstakes casino we haven't covered yet? This page explains the best way to reach our team and what you can expect once you do.
How to Reach Our Team
Email is the most reliable way to get in touch. We read every message that comes through and aim to reply within two working days. Send your note to [email protected]
A short subject line describing your enquiry — for example "correction request" or "state availability question" — helps us route it to the right person and get back to you faster.
What We Can Help With
We cover new sweepstakes casinos, welcome offers, and how the Gold Coin and Sweeps Coin model works across different platforms. Here's where reader messages tend to fall:
- Accuracy checks — If a welcome offer, eligible-state list, or redemption detail on our site looks out of date for a platform such as Crown Coins, SplashCoins, or any other operator we cover, tell us. Sweepstakes casino terms change often, and we rely on readers flagging discrepancies.
- General questions about how sweepstakes casinos work — If you're unclear on how Sweeps Coins differ from Gold Coins, how the no-purchase-necessary entry route works, or what identity verification usually involves before a redemption, we're happy to point you to the relevant section of the site.
- State availability queries — Availability varies by state and operators frequently adjust which states they serve. If you're unsure whether a platform currently accepts residents of your state, let us know which one and we'll help you find the operator's own eligibility list.
- Content suggestions — If there's a new sweeps cash casino you'd like reviewed, or a topic — such as loyalty programmes, tournaments, or payment methods — you think we should cover in more depth, we welcome the idea.
- Corrections on our other pages — This includes coverage such as our roundup of non-GamStop casino alternatives, or anything else on the site that seems stale or wrong.
- Responsible play concerns — If you or someone you know is struggling with how much time or money is going into any gaming platform, mention it in your message and we'll direct you toward appropriate support resources.
What We Cannot Do
We're an independent research and comparison resource, not a customer support desk for any operator. If you have an account issue, a pending redemption, or a dispute with a specific site — Crown Coins, McLuck, Spinblitz, or any other platform listed here — that request needs to go directly to that operator's own support channel, since we don't have access to individual player accounts. We also can't offer legal advice on whether a particular sweepstakes casino is permitted in your state; for that, check the operator's terms and your state's current rules, since laws in this area change frequently.
What Happens After You Send a Message
A member of our editorial team reads and responds to messages personally — we don't rely on automated replies to stand in for an actual answer. Most enquiries are answered within two working days, though it can take a little longer during busier periods. If your message flags an error, we'll investigate it against the operator's current terms before making any change to the site.
Before You Write In
If your question is about how sweepstakes casinos work in general — welcome bonuses, daily free rewards, game libraries, or how Sweeps Coin redemptions are processed — you may find the answer faster by browsing the relevant sections of the site first. For anything specific to your situation, especially around state eligibility or age requirements, an email to us is the right next step, and we'll do our best to point you in the right direction.